The perfect partnership: How Pacvac is reshaping facilities maintenance

Pacvac Duo

When you're responsible for tens of thousands of employees and millions of assets, every operational improvement matters, especially when it affects efficiency, safety, and client satisfaction.

So when a leading UK facilities management provider partnered with Pacvac to trial our innovative backpack vacuum cleaners, they weren’t just looking for a cleaning machine. They were testing a smarter, faster way to clean.

And guess what? The results were better than expected.

Let’s break down what happened, what changed, and what you can learn from it.

The Company: A Leader in Facilities Management
If you're in the facilities management space in the UK, you know the players. This company is one of the nation's leading professional services and facilities management providers, handling everything from office cleaning to security across the country.

Naturally, they're always on the lookout for better tools to help their teams get more done, safely and efficiently.

The Problem: Traditional Vacuum Cleaners Just Weren’t Cutting It
Cleaning large office buildings, schools, warehouses, and even stadiums with canister / upright corded and cumbersome machines was:

  • Time consuming
  • Labor intensive
  • Sometimes even hazardous (think multiple extension leads trailing behind cleaners)

Plus, the ergonomic strain on staff was real, especially for operators working long shifts.

The Trial: Putting Pacvac to the Test
The company decided to trial Pacvac’s backpack vacuums across 18 different sites, from government buildings to retail spaces, and everything in between.

Trial Highlights:

  • Timeframe: May to August 2023
  • Machines tested: Velo go, Superpro go, Superpro
  • Sectors involved: Industrial, warehouse, office, education, retail, government, and mixed-use
  • Support: Full Pacvac training via Pacvac Academy + user guides + feedback forms

What Were They Looking For?
Each site manager rated the vacuums based on:

  • Performance
  • Comfort
  • Ease of use
  • Productivity
  • Recommendation

This feedback was critical to determine: Are backpack vacuums just more comfortable, or do they actually perform better?

Let’s look at what the data showed.

The Results: Pacvac Outperformed Across the Board
Here’s a snapshot of how the Pacvac machines stacked up in comfort and productivity scores across sites:

Machine  Performance Average
Velo go 8.14 / 10
Superpro go 8.66 / 10
Superpro  7.86 / 10

(Chart data based on feedback from site managers)

Key Findings:

  • Velo go was praised for comfort (especially for petite users) and was great for tight spaces.
  • Superpro go stood out in large open spaces and had a more supportive harness.
  • Superpro excelled with superior suction and cord safety features.

Real Feedback from the Field

  • Location 1: Education Sector - Ben's team
    Loved the Pacvac Academy training. Staff felt confident using the machines from Day 1.
  • Location 2: Retail and Mixed use - Joe's team
    Short trial but high interest in future adoption. She flagged Pacvac as “a noticeable improvement” and wanted a longer follow-up trial.
  • Location 3: Warehouse sector - Alana & Phil
    Corded vacuums needed 3 extension leads. Pacvac’s cordless units solved this instantly.
  • Location 4: Government sector - Jason's Team
    Switched to backpack tech permanently. Emphasised the importance of ongoing training.
  • Location 5: Corporate office - Tatiana
    Highlighted quieter operation and versatility.
  • Location 6: Corporate office - Mervin & Jane
    They pointed to clear time savings and cost reductions, confirming the machines “paid for themselves” through increased staff productivity and decreased shift overruns.
  • Location 7: Industrial site - Darren
    Darren and his team had previously tried another brand with negative results across their huge industrial site, but were very impressed by Pacvac, especially the ‘More than Floor’ applications using the range of accessories.

Machine Breakdown: Which Pacvac Fits Where?

Machine Best For Key Benefits
Velo go


Tight spaces, offices, stairwells

Lightweight, quiet, comfortable, great for daytime use

Superpro go

Large open areas Strong suction, balanced harness, great runtime
Superpro
Night cleaning, open spaces


Powerful suction, safe cord system, no battery downtime


Results: By the numbers

If you're still wondering whether switching to Pacvac is worth it, let the numbers do the talking. We crunched the data from the trial across all machines and locations. Here are the best productivity wins recorded by space type and machine:

Space Machine Time Saved/Year $ Benefit/Year % Time Saved
Stairs Velo go 130 hours £1,625 / €2,600 50%
Office Superpro go 130 hours £1,575 / €2,600 50%
Classroom Superpro 130 hours £1,575 / €2,600 30%
Warehouse Velo go 87 hours £1,083 / €1,733 15%

 

What Does 130 Hours Look Like?
You’re not just saving time, you’re unlocking new possibilities for yourself or your team. Here’s what 130 hours saved per year per cleaner could translate into:

Time Gained Real-World Impact
16 extra days off More family time, mental health days, better work-life balance
1 more job/day That’s a 25–30% increase in earning potential
Better service More time to detail clean, sanitise touch points, or go the extra mile for your clients.


Sustainability Win: Cutting Carbon While Cleaning
It’s not just productivity, Pacvac helps slash carbon emissions too. Here’s what switching to battery powered backpack vacuums can save annually:

Machine CO₂ Saved (kg/year) Equivalent to...
Superpro go 69 kg Driving 280 km in a petrol car *
Velo go 86 kg Charging 38,000 smartphones *


When you roll that out to 100+ machines across your operation? You’re looking at 6–8 metric tonnes of carbon avoided annually. That's significant ESG progress.

Why This Matters for Different People
Here’s how the same vacuum cleaner can create different value depending on who you are:

For Cleaners:

  • Less fatigue from heavy machines
  • Quieter operation = more comfortable when in use
  • More time for detail work = more pride in your job, less rush, or more income

For Operation Managers:

  • Faster turnaround times on jobs
  • Lower wage costs due to time savings
  • Better staff retention due to ergonomics

For Sustainability Teams:

  • Lower energy consumption
  • Quantifiable CO₂ savings to report
  • Supports net-zero initiatives and tender scoring

The Bottom Line: Efficiency Gains Are Real
The trial showed:

  • Faster cleaning times
  • Lower ergonomic strain
  • Potential for cost savings on staffing
  • Higher staff satisfaction

Even better, the return on investment from switching to battery-powered machines can be realised within just a few months.

…and when you're running multimillion-pound contracts, every saved hour (and cleaner’s smile) counts

Why This Matters for Facilities Management Businesses
Facilities management companies are under pressure: margins are tighter, expectations are higher, and staff retention is harder than ever.

Pacvac offers:

  • A proven tool to increase operational efficiency
  • A happier workforce due to improved ergonomics
  • A competitive edge in contract bids through smarter cleaning systems

Final Thoughts: The Power of Backpacks
The trial of Pacvac machines in a large facilities management company proved that switching from traditional canister vacuums to a backpack vacuum cleaner isn't just a nice-to-have. It’s a smart business move.

Whether you're cleaning stairwells in London or warehouses in Liverpool, there’s a Pacvac model that fits your needs and can likely outperform what you're currently using.

Want to Trial Pacvac Yourself? Shop the range tested: 

Pacvac offers full support, training through Pacvac Academy, and real-time onboarding to help your team hit the ground running. Contact us to see how we can support you and your business.

 

*Approximate numbers used
** Names changed for privacy

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