We recognise that when you are dealing with us, you are placing trust in us to protect and maintain your personal information. Pacvac Pty Ltd (“Pacvac”) is committed to protecting the privacy of your personal information and we ensure this is carried out in line with the requirements set out under the National Privacy Principles, the Privacy Act and the General Data Protection Regulation. Apart from our legal and ethical commitment to meeting compliance with the law, we value and respect our relationships with our clients, website visitors and other individuals with whom we deal with and we respect their desire for privacy.
What information we collect
Amongst other information that you will supply to us from time to time; we may collect the following information from you:
Personal or Business Information
When you use our contact form, or email us, we may collect personal or business information such as your company name, full name, email address or contact details. We use this information only for the following general purposes: products and services provision, identification and authentication, services improvement, contact, and research. When you use our payment form, we use this information to update our financial records, and do not store your credit card information. Your credit card information is provided to the payment gateway and your financial institution only to complete the transaction.
Remarketing and behavioural targeting
Analytics & Interest Reporting
Interaction with external social networks and platformsThis website has interactions with Twitter Tweet button and social widgets, the Facebook Like button and social widgets, and Google+ +1 button and social widgets.
You may opt out of enhanced online marketing ads by visiting https://www.google.com/settings/u/0/ads/authenticated, and remarketing campaigns by visiting http://www.google.com/settings/ads.
If you don't want Facebook to use information based on your activity on websites or apps off Facebook for the purpose of showing you ads, you can opt out in your Facebook ad settings by visiting this link https://www.facebook.com/help/568137493302217
Why we collect the information
We use the information to assist in providing you with relevant consumer information and to notify you of products and special offers that may be of interest to you. We may also provide value-added services and offers.
Where we collect the information from:
- The name of the domain from which you access the internet.
- The date and time you access our site.
- The internet address of the website from which you linked directly to our site.
Any information that we no longer require is destroyed securely. An exception to this may be retention of the information for data analysis. However, if this occurs then the information will be retained in a form that does not allow you to be identified from that information.
We make all reasonable efforts to ensure that information is stored securely both in electronic and physical form.
You may also request that we delete any personal information that we have collected from/about you. However, we may retain personal information as authorised under applicable law, such as personal information required as necessary to provide our services, protect our business and systems from fraudulent activity and comply with legal obligations, to name a few.
Please note, if you ask us to delete your personal information, it is highly likely that you will no longer be able to access our services. To request for removal/deletion of your personal information, please email us at [email protected].
Content Moderation Policy
Our platform is committed to providing a safe and respectful environment for all users. To maintain this, we have developed a content moderation policy to govern user-generated content. Our policy is designed to prevent the posting of content that is harmful, abusive, offensive, or violates our terms of service.
Comments that violate our policies will be removed. This includes but is not limited to:
- Hate speech: Any comments that promote or incite hatred or discrimination towards a particular group based on race, ethnicity, religion, gender, sexual orientation, or any other protected characteristic will be removed.
- Threats: Any comments that threaten physical harm, violence, or harm to property will be removed.
- Harassment: Any comments that target an individual or group with repeated or unwanted contact, personal attacks, or intimidation will be removed.
- Spam: Any comments that are promotional, repetitive, or unrelated to the topic of the post will be removed.
- False information: Any comments that contain false or misleading information that could harm or mislead others will be removed.
- Obscene or graphic content: Any comments that contain pornographic or violent content will be removed.
- Trolling: Any comments that are deliberately provocative, offensive, or designed to elicit negative reactions from others will be removed.
Process for Comment Moderation
Our moderation team will review reported comments as quickly as possible to determine if they violate our policies. If a comment is found to violate our policies, it will be removed, and the user may be warned, temporarily suspended, or permanently banned from our platform depending on the severity of the offence.
Users who have had their comments removed or if they feel that their comment was unfairly removed may reach out to [email protected].
We understand that social media platforms can be a powerful tool for communication and engagement. However, we also recognise the potential harm that can be caused by inappropriate comments. Therefore, we are committed to maintaining a safe and respectful environment for all users by enforcing our content moderation policies.
Access and correction
If you would like to know what information we hold about you please contact us. If you discover that there is an error or information is missing, please notify us and we will try to correct or add the information as soon as possible.
We will work towards satisfying any questions that you have and correct any errors on our part.
Amendments to the policy